There is NO Secret Sauce!

There is NO Secret Sauce!

There are three kinds of coaches: Certified Coaches Mini-Me Coaches Maxi-You Coaches 1.  Certified Coaches  I am not a certified coach, nor will I ever be. I had three coaches in my first year of branding myself a coach, with varying degrees of success. What I do have...
The Next Zappos?

The Next Zappos?

I don’t know about you, but I get tired of hearing so many leadership, marketing and customer service speakers and authors always cite Zappos and Apple as being the ultimate companies to emulate for service and corporate culture. There are many other companies...

Where Do You Do Your Prospecting?

Since I’ve overcome my shyness, I’ve been able to talk to anyone, anywhere and at anytime. Last summer when I was waiting to hand in my application at the passport office, I looked around and thought that if I’m going to be waiting for an hour+, I...