There is NO Secret Sauce!

There are three kinds of coaches: Certified Coaches Mini-Me Coaches Maxi-You Coaches 1.  Certified Coaches  I am not a certified coach, nor will I ever be. I had three coaches in my first year of branding myself a coach, with varying degrees of success. What I do have...

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You CANNOT hire your way out of a sales crisis!

  I've had a few conversations lately with business owners who think that they can solve their sales problems by simply hiring a great sales person. They cannot be more wrong! If YOU cannot sell your "stuff", how do you expect to train someone else to? If you...

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The Next Zappos?

I don't know about you, but I get tired of hearing so many leadership, marketing and customer service speakers and authors always cite Zappos and Apple as being the ultimate companies to emulate for service and corporate culture. There are many other companies out...

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Are You All In?

Like in Texas Hold'em, the term 'all-in' for a small biz owner means that you are you totally and intensively focused on making your one business successful and profitable. The opposite being that you still have one foot in the 'grass is greener' pasture. That...

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Where Do You Do Your Prospecting?

Since I've overcome my shyness, I've been able to talk to anyone, anywhere and at anytime. Last summer when I was waiting to hand in my application at the passport office, I looked around and thought that if I'm going to be waiting for an hour+, I might as well be...

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Close More Sales By Doing This!

Many people think that they have a problem with closing but that may be the least of their problems in their sales process. They think that they're missing the magic phrase needed to seal the deal, when they should really be focusing on what's going on much earlier in...

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Do NOT Do This in Your Advertising!

I received this email and it's wrong in so many ways. It was sent by Zoomer Promotions on behalf of Medjool Dates. Their lack of call to action or any incentive makes me wonder how this could have been sent out to what I assume is a considerable mailing list.  Even if...

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